We've all gone into study mode here at university, some more than others. Over the next week and a bit I have four exams, and I'm trying to put as much effort as possible into them. So chances are next week's post will be late, but hopefully not too much (my last exam is on the 21st). Luckily I thought about this last month and wrote out several post's worth of filler material. And here's some more.
My Thoughts On... The Perfect Customer
I am a usually happy person. I good indicator if something is wrong is if I'm not smiling when you see me. But that's not the point. I'd like to bring up something I've experienced but I'm not sure if anyone else has...
Has there ever been a time when you've walked away from a conversion (perhaps with a stranger), and thought there was like, some invisible friction between you?
Example: I'm buying a gift card from Smiggle for Katie's birthday present. Before I get in the doorway a shop assistant asks how she can help. Well, considering the other clerk is behind the counter helping for only other customer in the shop at the time, it wasn't too surprising. But still, when the EFTPOS machine takes a while to process the transaction, I bring up the fact that the Vodafone coverage is down (and it stayed down for ages that day), and she jokes it's the predecessor to the world ending on May 21, and so on. A rather pessimistic conversation, but I still leave the shop like I connected and was talking to a person.
I was buying fudge later and I didn't feel anything. Now in times like this I think, "was it something I did"? For someone with Asperger's Syndrome it's a common thought; and I can and have personally fretted over such a thing for hours. Heck, it's not a social faux pas thing but I haven't forgotten how we over thought the diamond ring treasure hunt in Wellington years ago.
But anyway, it got me thinking - what do shop assistants/clerks/people behind counters think are the perfect customers? I admit when I was choosing the four fudge flavours (try saying that ten time fast!) I was going back and forth between the two sides of the booth, but I was never like, "Oh actually, can I change the first one? Oh actually never mind"... but she still looked a little unimpressed. So when a customer comes in to look for a while then choose things nowadays, are we supposed to go in, say we're "just looking", leave, then when were absolutely sure we know what were getting we go in and purchase it as quickly as possible to leave the person behind the counter alone? That's what it feels like for me sometimes... considering it takes me 3 visits to buy something from EB Games.
Or perhaps it was time for a lunch break. I don't know.
The Last Word
Been watching some more British television on YouTube recently... one show that's caught my eye is TV Burp, the TV show that's all about commenting on and parodying the previous week of TV shows. Here's one of the many clips you can find; this one about Jamie Oliver.
And have you ever wanted to hear a word pronounced? Even in another language? Well here's a site for you: Forvo is a site that does just that - users submit sound clips of words being pronounced, all ready to be played by anyone that need to know how to say it. Now it's still a growing database, but the English section already has over 80,000 words in varying levels of complexity, even if it is American English. Perhaps there'll be Australian/British English section added later? But still worth a look.
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